How do I increase the amount of my Deposit Limit?
You can request to increase your limit to a higher deposit amount or higher frequency at any time, but the change will only take effect after the current limits time period ends.
When the current limit ends, you specifically need to go to My Account > Deposit Funds to be prompted with the pop up to accept or decline the new limit. We would note that this can't be done on the Quick Deposit Page, only the main Deposit Page.
Daily Limit: Daily limits start and end at midnight. If you change from a £50 Daily limit to a £100 Daily limit on Monday, you will need to confirm the change after 00:00 on Wednesday, and then you can deposit up to £100 in total on the day that you accept.
Weekly Limit: Weekly Limits run for 7 days from the day they are accepted, starting and ending at midnight. If you request to increase your Weekly limit from £50 to £100, the change will come into effect at the end of the current 7 day period. For example, if you set a Weekly Limit on the 12th, this would run until midnight on the 18th and after this time you would be able to accept any requested increase. If you didn’t accept the increase until the 24th, your new limit would run until the 30th.
Monthly Limits: Monthly Limits run for 30 days from the date that they are set. If you change your limit from £200 to £500 on the 2nd of November, the change will come into effect on the 2nd December.