If we need to contact you to verify these changes, we will clearly communicate any requests and provide guidance on what types of documents or information we need via our website, email, or by SMS and telephone.

Such documents may include but may not be limited to:

· Passport

· Driving Licence/ Provisional Licence,

· A recent Utility Bill or Bank Statement

· Proof of ownership for any payment methods used to deposit or withdraw funds.

Where such information is required, your account may be subject to certain restrictions until you have provided the requested information and documentation in order to satisfy these checks.