Technical
Game Help
- Why have I not had any winnings when my game said 0 to go?
- Why do you need to do site maintenance?
- Will we be notified about site maintenance in advance?
- Why can’t I see the games?
- I lost connection during my Bingo game. Will I miss out on winning?
- Can I play Bingo on a mobile/tablet?
App Help
- How is the App updated?
- Where can I get the App?
- Are my details saved if I delete the App?
- How does Face ID/Touch ID work?
- Why should I use Wi-Fi when playing?
- I’m having problems with the App, what should I do?
Device Help
- How do I get subtitles on Live shows?
- How do I turn on auto rotate on an iOS device?
- I’m having problems loading a game after clearing my temporary internet files, how can I fix this?
- There's a 'Rotate Device' message showing when I try to access a game, what should I do?
- What Web Browsers do you support?
- How do I turn on auto rotate on an Android device?
Troubleshooting
- What happens if you are using adblocker technologies?
- How do I take screenshots on an iPhone or iPad?
- How do I take screenshots on an Android phone or tablet?
- How do I take screenshots on a Windows 10 computer or laptop?
- How do I add you to my Safe Senders list via Google Mail (GMail)?
- How do I take screenshots on a Mac OS X computer or laptop?