Logo

Welcome to our Support Centre

search shadow
  1. Double Bubble Bingo
  2. Technical

Menu

Technical

Game Help

  • Why have I not had any winnings when my game said 0 to go?
  • Why do you need to do site maintenance?
  • Will we be notified about site maintenance in advance?
  • Why can’t I see the games?
  • I lost connection during my Bingo game. Will I miss out on winning?
  • Can I play Bingo on a mobile/tablet?
See all 11 articles

App Help

  • How is the App updated?
  • Where can I get the App?
  • Are my details saved if I delete the App?
  • How does Face ID/Touch ID work?
  • Why should I use Wi-Fi when playing?
  • I’m having problems with the App, what should I do?
See all 16 articles

Device Help

  • How do I get subtitles on Live shows?
  • How do I turn on auto rotate on an iOS device?
  • I’m having problems loading a game after clearing my temporary internet files, how can I fix this?
  • There's a 'Rotate Device' message showing when I try to access a game, what should I do?
  • What Web Browsers do you support?
  • How do I turn on auto rotate on an Android device?
See all 10 articles

Troubleshooting

  • Clearing Cache
  • What happens if you are using adblocker technologies?
  • How do I take screenshots on an iPhone or iPad?
  • How do I take screenshots on an Android phone or tablet?
  • How do I take screenshots on a Windows 10 computer or laptop?
  • How do I add you to my Safe Senders list via Google Mail (GMail)?
  • How do I take screenshots on a Mac OS X computer or laptop?
See all 24 articles

Copyright © Double Bubble Bingo . All Rights Reserved.