Registration and Login

• Reset Password
• Registration

• I'm unable to login, what should I do?
• I have forgotten my username, what should I do?
• I know my username and password are correct, but I still get an error, what should I do?
• How often should I change my password?
• I have a message saying Remote Address Blocked. What does that mean?

History

• How can I check my gaming history on the App?
• How do I access my Reward History?
• How do I access my Payment History?
• What details can I see on my account?

Updating Details

• I’m not a member, so why am I getting emails from you?
• I’ve registered the wrong name; how can I change this?
• How can I change my password?
• What is the verification email?
• Why do I need to verify my email?
• Can I change my username?

Closure

• What is the quickest way to close my account?
• It says my account is closed, what should I do?
• Why has my account been closed?
• How do I close my account?
• I closed an account with your sister site. Could this be why my account is closed?

Security

• My Data