Welcome to our Help Centre
Double Bubble Bingo
Registration and Login
I'm unable to login, what should I do?
I have forgotten my username, what should I do?
I know my username and password are correct, but I still get an error, what should I do?
How often should I change my password?
I have a message saying Remote Address Blocked. What does that mean?
How can I check my gaming history on the App?
How do I access my Reward History?
How do I access my Payment History?
What details can I see on my account?
I’m not a member, so why am I getting emails from you?
I’ve registered the wrong name; how can I change this?
How can I change my password?
What is the verification email?
Why do I need to verify my email?
Can I change my username?
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What is the quickest way to close my account?
It says my account is closed, what should I do?
Why has my account been closed?
How do I close my account?
I closed an account with your sister site. Could this be why my account is closed?