Withdrawal Timescales - Spring Bank Holiday (May 29th)
As payment providers usually only process withdrawals on normal working days, it may take longer to receive your funds over the Spring Bank Holiday (May 29th). You can check the status o...View More
How do I withdraw when my card details have expired?
Typically, you can still withdraw funds back to the card you last deposited from, even if you have had a new card since then. If the payment card registered to your account has expired and the conn...View More
How long does it take to receive my withdrawal?
You can withdraw from your account at any time, provided you have over £10, are not bound by wagering requirements and you have no outstanding verification requests. We will process your winnings w...View More
Monthly Free Game Common Queries
We appreciate that our Monthly Free Games are very popular, but things don't always go the way you'd hope! We've compiled a list of answers to help you with some of the more popular questions that ...View More
Fought your way to victory against your fellow Slot Masters competitors? I bet you're excited to see where you ended up! We've got the answers to a couple of your most popular questions here.My nam...View More
I'm unable to login, what should I do?
If you are unable to login, this could be down to a few things. Your account could have been temporarily closed, you have self-excluded previously, or the details don’t match. Not to worry, we can ...View More