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Promotions

Bonus and Reward History

  • What does the Birthday Reward show as on my Reward History?

Box Bonanzas and Offers

  • Prizes
  • Box Bonanzas

Updating Details

  • How do I unsubscribe from your marketing?
  • Why am I receiving emails after unsubscribing?

How to Earn Rewards

  • Loyalty Rewards
  • How will I know if I've won from a promotion?
  • How do I take part in the Chat Games?
  • What promotions do you have?
  • I opted in to a promotion but I didn't get a reward. Why not?

Plus

  • Why am I not a Plus member?
  • Can I apply to be a Plus member?
  • How do I receive Plus marketing?
  • What are the benefits of Plus?
  • How do I qualify for Plus?

Refer a Friend

  • When do I receive the Refer a Friend Reward?
  • I haven't received my Referral Reward, what should I do?
  • What is the Refer a Friend reward scheme?
  • What is the Refer a Friend Wagering Requirement?

Welcome Offers

  • How can I claim my Welcome Offer?
  • How much can I win from my Welcome Offer games?
  • Can I play my Free Spins on any other game?
  • What is your Welcome Offer?
  • Do I have to use all of my Welcome Offer at once?
  • I’ve deposited and accepted the Welcome Offer but not had my Free Spins or Bingo Tickets. Where are they?
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