You can set a Daily, Weekly or Monthly Deposit Limit by going to My Account > Play Responsibly > Spend Limits. You will also see the options on the Deposit page when making your first ever deposit.

A Spend Limit is the maximum that you would be able to spend during the selected time period. This is calculated from your net deposits (deposits minus withdrawals) during that time frame.

You can always spend less than the amount you've chosen, there's no subscription to spend the amount you select. When calculating how much you can spend, simply take the total amount you've deposited within the specified time, take away withdrawals and you'll be left with your net amount. For example, if you've selected a £20 limit, deposited £20 and withdrawn £10, you'll have £10 remaining.

A Spend Limit will run continuously unless you choose to change or remove it. A Spend Limit re-sets at Midnight. The Weekly and Monthly run on a rolling basis starting from the date set. For example, if you set your Weekly Spend Limit on a Wednesday, it will re-set each Wednesday.

You can return to the Responsible Gambling section by going to Menu My Account > Play Responsibly > Spend Limits to select a new amount or time period.

Whether this change takes effect immediately or not will depend on the change you are trying to make.

There are two distinct elements within Spend Limits:   

• The first is the amount of money you choose to spend.
• The second is the time period over which you wish to spend that money (daily, weekly, monthly).  

If you are increasing the amount of money you wish to spend during the time period you're going to choose (when compared to current time period that you already have selected) this change will take effect at the end of the following day. For example, an increase from £10 weekly to £20 weekly applied at 2PM on Thursday the 2nd would take effect from midnight on Saturday the 4th.

If you wish to decrease the amount over a shorter period, you must wait till the other limit expires. However, if you are decreasing the amount of money you wish to spend in the same time period, or a longer time period, your limit change will take effect immediately.  

If you are changing the frequency only, and keeping the same monetary amount, one of two things will happen:

• It will change immediately if you are going from Daily to Weekly, or from Daily and Weekly to Monthly.
• You can change your Spend Limit once your current limit period has ended.

We apply a daily Spend Limit to every single new player. The limit runs every 24 hours from the time the account was created. If you would like to update this, please contact our Customer Due Diligence Team on 01782 983221.