Logo

Welcome to our Support Centre

search shadow
  1. Double Bubble Bingo
  2. Technical
  3. Troubleshooting

Menu

Troubleshooting

Clearing Cache

  • How do I clear my Temporary Internet Files?
  • What are Temporary Internet Files and Cookies?
  • How do I clear the Cache on the App?
  • What happens if you are using adblocker technologies?
  • How do I take screenshots on an iPhone or iPad?
  • How do I take screenshots on an Android phone or tablet?
  • How do I take screenshots on a Windows 10 computer or laptop?
  • How do I add you to my Safe Senders list via Google Mail (GMail)?
  • How do I take screenshots on a Mac OS X computer or laptop?
  • How do I add you to my Safe Senders list via Hotmail (Outlook.com)?
  • How can I tell if an email from you is legitimate?
  • How do I add you to my Safe Senders list via Windows Mail?
  • How do I add you to my Safe Senders list via Yahoo Mail (YMail)?
  • How do I make sure that I am signed up to receive email marketing?
  • Would you ever ask for my personal details in an email?
  • How do I add you to my Safe Senders list via Apple Mail?
  • What should I do if I receive an email from you that looks suspicious?
  • How do I stop scam emails & phishing fraudsters?
  • My game was interrupted because of a connection issue, will this still play?
  • How do I check the links in emails to ensure they are safe?
  • What should I do if I cannot see Chat on my Mobile/Tablet?
  • Why is my screen zoomed in?
  • I lost connection during a bonus round and now it’s not there anymore. What do I do?
  • I lost connection and now the game is asking me if I want to resume play. Is this normal?
  • How can I check what happened during my game?
  • How can I stop connection issues from happening?
  • What should I do if I cannot see Chat on my Desktop PC or Laptop?

Copyright © Double Bubble Bingo . All Rights Reserved.